Thank you for shopping with us!
Returns Policy for Clothing
We want you to love your purchase. If you need to return an item, please review our returns policy below:
1. Eligibility for Returns:
- You may return items within 30 days of receiving your order.
- Items must be unworn, unwashed, and in their original condition with all tags attached.
2. Non-Returnable Items:
- Swimwear, lingerie, and items marked as "final sale" or "clearance" cannot be returned due to hygiene reasons.
3. Return Process:
- To initiate a return, please contact our customer service at [customer service email/phone number] to obtain a return authorization.
- Please pack the item securely in its original packaging and include a copy of your receipt or proof of purchase.
- Ship the item to the address provided by customer service. Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Refunds:
- Once we receive and inspect your returned item, we will process your refund to the original payment method within 7-10 business days.
- Please note that original shipping costs are non-refundable.
5. Exchanges:
- If you would like to exchange an item for a different size or color, please follow the return process and place a new order.
6. Defective or Incorrect Items:
- If you receive a defective or incorrect item, please contact us within 7 days of receipt for a full refund or exchange, including shipping costs.
7. Consumer Rights:
- Our returns policy is in addition to your rights under the Australian Consumer Law. If a product is faulty or not as described, you may be entitled to a refund or exchange.
Thank you for shopping with us!
4ORE Golf undergarments return policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. However, due to the nature of undergarments, we have specific guidelines for returns:
1. Eligibility for Returns:
- Undergarments can only be returned if they are unused, unworn, and in their original packaging with all tags attached.
- Items must be returned within 30 days of receipt.
2. Non-Returnable Items:
- Items that have been worn, washed, or altered are not eligible for return due to hygiene reasons.
- Final sale items are not eligible for returns.
3. Return Process:
- To initiate a return, please contact our customer service at [customer service email/phone number] to obtain a return authorization.
- Pack the item securely in its original packaging and include a copy of the receipt or proof of purchase.
- Ship the package to the address provided by customer service. Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Refunds:
- Once we receive and inspect your returned item, we will process your refund to the original payment method within 7-10 business days.
- Please note that shipping costs are non-refundable.
5. Exchanges:
- If you would like to exchange an item for a different size or color, please follow the return process and place a new order.
6. Defective or Incorrect Items:
- If you receive a defective or incorrect item, please contact us within 7 days of receipt for a full refund or exchange, including shipping costs.
Thank you for your understanding and cooperation!